Rental and Cancellation Policy

Cancellation Policy: Reservations cancelled at least 48 hours before your scheduled delivery date will receive a full refund. If a reservation is cancelled within 48 hours of your scheduled delivery, each guest will be assessed a charge of one full day rental, plus all applicable taxes on the reservation. Cancellation or delays as a result of circumstances beyond the guest’s control such as airline delays or cancellations will be rescheduled or refunded in full without charge. You are travelling to locations with unpredictable and often severe winter environments. For this reason, Black Tie strongly encourages trip insurance.

Early Returns: If you desire to return your equipment before your scheduled return date you are required to notify Black Tie before 8:30am. If returned after this time each person will be charged a full day rental!